The Rules of Value Selling Have Changed!

Posted by on Oct 16, 2012 in Sales Techniques, Value Based Selling | Comments Off

Value Selling requires a new set of sales activities for your prospects and customers. No longer can we just look at creating Value from our products or services months or years after the deal is done. To get the order in the first place, you’ve got to be adding value way before a PO is raised and a vendor selected. Find out how...

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Handling Difficult Sales Objections – Part 8 of 8

Posted by on May 15, 2012 in Sales Objections | Comments Off

It’s the little things that make a good sales person a great sales person or a great sales person and outstanding one. Here’s a couple of more tips for improving the interactions you have with your prospects when dealing with and handling sales objections. Even after answering a customer’s sales objection, we still recommend one more small step, that has both immediate and longer term effects on your relationships with your customers, as well as providing a better way of dealing with sales objections.   If you...

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Handling Difficult Sales Objections – Part 7 of 8

Posted by on May 11, 2012 in Sales Objections | Comments Off

As you’ll now see, actually answering a Sales Objection can be easy, especially when you haven’t jumped in and answered it too early. This video provides a couple of quick tips to make your answer to your customer’s sales objection a better answer.   If you haven’t already got FREE access to SERIOUS™ Selling – CLICK...

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Handling Difficult Sales Objections – Part 6 of 8

Posted by on May 8, 2012 in Sales Objections | Comments Off

This is stage of our objection handling process shows why and how to test for clarification of what a customer is objecting about.  This has many benefits to you, some more subtle than other, like the non conscious reassurance a customer feels that you truly understand their concern.  Mike also shows how to use this step as a great test close point.     If you haven’t already got FREE access to SERIOUS™ Selling – CLICK...

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Improve Your Ability to Handle Difficult Objections – Part 5 of 8

Posted by on May 3, 2012 in Sales Objections | Comments Off

This video is the fifth part of a training session we ran at the ISMM conference where Mike Willshare explains the importance of “Exploring” any sales objection in more detail before answering it. Mike gives you specific sales questions and key words you can ask use to really understand the objection.  It also stops you making assumptions and gives you the exact words to use to answer the sales objection so it has the most impact with your prospect. Selling doesn’t have to be hard.  A step by step framework like this...

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Consultative Selling in Dubai

Posted by on Apr 30, 2012 in Value Based Selling | Comments Off

Mike Willshare and I have just arrived back from 5 days in Dubai, where we presented SERIOUS™ Selling to some of Cisco’s key partners in the region to improve their Consultative Selling Skills. Value and Consultative based selling is key when selling technology so you can demonstrate the value of an investment to your customer’s business. Differentiation is also key, especially if you are a reseller, selling the same products as your competition. “How you sell, not just what you sell becomes your Unique Selling...

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Handling Difficult Sales Objections – Part 4 of 8

Posted by on Apr 30, 2012 in Sales Objections | Comments Off

In this video, Mike Willshare, speaking at the ISSM conference, explains why asking for sales objections from your customer is a great sales technique. It seems wrong for sales people to actually ask for more objections, but here we explain how to do this correctly and some key benefits to you in doing so. It also shows how using this 6 Step Process for Handling Difficult Sales Objections is also a powerful sales qualification and closing tool. Selling and Objection Handling doesn’t have to be hard, especially if you have control of the...

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Handling Difficult Sales Objections – Part 3 of 8

Posted by on Apr 4, 2012 in Sales Objections | Comments Off

This video is the third part of the training session we ran at the ISMM conference where we were asked to speak on “How to Handle Difficult Objections”. In this video Mike Willshare introduces our 6 step process for handling any Sales Objections easily and systematically.  This is one of our many sales techniques that is proven to make selling easier. After a full overview of the 6 step process, Mike explains the dangers of answering sales objections too quickly with specific phrases to avoid and how to minimise confrontation when...

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Handling Difficult Sales Objections – Part 2 of 8

Posted by on Mar 14, 2012 in Sales Objections, Sales Techniques | Comments Off

This video is the second part of a training session we ran at the ISMM national sales conference where Mike and I were asked to speak on “How to Handle Difficult Objections”. This second video focuses on the benefits of being able to handle sales objections with ease; that’s the benefits to both you and the customer. It also explains why proactively introducing objections can work in your favour and how how sales objections can be one of your greatest closing tools, if used correctly.   If you haven’t already got...

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Handling Difficult Sales Objections – Part 1 of 8

Posted by on Mar 6, 2012 in Sales Objections, Sales Training | Comments Off

Recently we were asked to speak at the ISMM’s (Institute of Sales, Marketing and Management) national sales conference in the UK. Our subject was “How to Handle Difficult Sales Objections”. The following video is part 1 of that presentation where we impart some sales training techniques on how the right mindset can make the difference between success and failure.  Enjoy…   Don’t forget to hit the Social buttons below to share with your friends and colleagues. CLICK HERE to get FREE Access to the whole...

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